Returns + Exchanges

 

Returns

We want you to be happy with your original art order but if you unpack the goods and find that it's not quite right for you please email us immediately at orders@thebutlerart.com. Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

Most of our products are returnable within 30 days of receipt, as long as they are undamaged and in re-sellable condition. Just email orders@thebutlerart.com and note your original order number. 

In rare cases of postal issues (damage or otherwise) please send an email to orders@thebutlerart.com and we will be happy to work out a resolution on a case by case basis.

In the unfortunate event of a return, depending on the original payment it may take a few weeks to see the refund in your account.